Shipping & Returns

Shipping Information

Shipping is available to Canada and the USA. Shipping to the USA costs $30 Canadian (approx $23 USD).

Shipping Cost:

We charge a flat rate based on the average cost of shipping hoops in Canada from our shop in Calgary. Shipping has gone up with the rate of economic inflation. This currently works out to $28 for one hoop and $32 for two or more hoops. You get free shipping if you spend $250+ in the shop!

Shipping Method

All hoops are shipped coiled down. We source our shipping material second hand when possible. All hoops will be shipped with the appropriate level of padding and protection for the type of hoop, which could mean foam, bubble wrap, clear plastic, or paper. All hoops are shipped expedited via Canada Post and come with insurance.

ALLOW THE HOOP TO RELAX uncoiled for 2-12 hours before connecting.    

Returns and Refunds

We want to make sure you purchase the right size hoop to minimize potential returns. Please consult our sizing guide for beginners and the internet in general for sizing advice before purchase.

If upon receiving your hoop you decide you should have gone with a different size we will gladly alter or remake your hoop. Hoop must be in brand new condition with no scratches or scuffs for re-sale if upsizing. You will be responsible for any extra shipping to have a hoop re-sized.

Each hoop is hand-made in a hoop dedicated shop. We take pride in our hoops and consider them a work of art. We provide a professional product and do not send a hoop out without a flush connection.  We hope that you will appreciate our skill at evenly and smoothly decorating hoops. The materials and workmanship are covered under the GeoRev Warranty.